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Quality policy

Mission

We offer high quality consulting engineering services in the fields of study and design development, project management, supervision of works related to transport infrastructure, water and power supply, building construction and environmental protection. Our knowledge, creativity and team spirit enable us to deliver first class services to each client.
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Vision

Our vision is:
To be recognized as a company observing high values, with competitive ability and the trust of all stakeholders, achieving economic results and social responsibility as a renowned company in BiH and to maintain the leading market position in Bosnia and Herzegovina in the field of infrastructure focused consulting engineering.
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  • To maintain the reputation that IPSA Institute has acquired following the principles of business excellence;
  • To be the company that constantly attracts and retains experts giving them the opportunity and obliging them to constantly develop and improve;
  • To be the company that learns and continuously grows its innovative, developmental and entrepreneurial capabilities with the aim of achieving a stable and prosperous market position;
  • To be the company that initiates the development of BiH.

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Quality Policy

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  • Understand current and future needs and expectations of our Clients, satisfy their requirements and try to exceed their expectations;
  • Constant improvement of the quality of our services and effectiveness of quality management system processes;
  • Educate and motivate our employees and promote team work in order to optimise the use of their abilities;
  • When necessary, outsource the services of leading experts to our mutual benefit and in the long term;

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